Getting Started: Forwarding Accounts


Use our website Click on the tab ‘Submit Claim’, log in (you will need to provide us with your contact information the first time), enter the *basic account information” OR ”forward documents” and  submit to Mercantile Service.


Email a statement/invoice/credit application that contains the account name, address, telephone, and amount owed to You can download a ‘forwarding form’ off our website and fill in the*basic account information and then email, fax, or mail to our office for collection.


Fax or mail account information to our office (Statement/invoices/credit application, amount owed) with basic account information. Fax Telephone: 616-866-6866.


*BASIC ACCOUNT INFORMATION: Company Name, Contact Person, Address, Telephone, Amount owed.